Order Cancellation Policy

We aim to provide a clear and fair cancellation process. Please read the following policy carefully to understand your rights and responsibilities when requesting an order cancellation.

1. Orders Not Yet Shipped

If your order has not been shipped, you may request a cancellation at any time before dispatch. Upon approval of your request, you will receive a full refund of the total purchase amount. No cancellation charges will apply.

2. Orders Already Shipped

Orders that have already been dispatched cannot be canceled. However, once you receive the item, you may initiate a return request following our return policy guidelines. Instructions for returns can be found with your package or by contacting our customer support team.

3. Refund Details

Processing Time: Refunds for approved cancellations will be processed within 1–5 business days.

Refund Method: The refunded amount will be returned to your original method of payment. Depending on your payment provider, additional time may be required for the funds to appear in your account.

4. Contact Information and Support

If you require assistance or have questions about canceling your order, please do not hesitate to contact us through our official support channels. Our team is available to help guide you through the process.